Effective Date: 12 June 2024
Eagle Vale
Operated by Prestige World Wine Pty Ltd
Address: 199 Roennfeldt Road, Greenock, South Australia 5360, Australia
Email: stores@pwwshopify.com
Thank you for shopping at Eagle Vale. This shipping policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website. By placing an order on our website, you agree to the terms set forth in this shipping policy.
We use Australia Post and Aramex as our primary delivery carriers. Occasionally, we may use other delivery companies based on availability and specific conditions.
The shipping carrier for your order will be automatically selected by our system based on your shipping address and other relevant conditions. This is done to ensure the most efficient and timely delivery of your order.
Shipping costs will be calculated and displayed at checkout based on your shipping address and the size and weight of your order. Any applicable shipping fees will be added to your order total before you complete your purchase.
Delivery usually takes between 7-14 working days from the date of dispatch. However, delivery times may vary due to unforeseen circumstances such as extreme weather conditions, carrier delays, or other factors beyond our control.
Orders are processed and dispatched within 1-7 business days after payment is received.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your order. You can use this link to get the most up-to-date information on the status of your delivery.
While we strive to ensure timely delivery, there may be delays beyond our control. If your order has not arrived within the estimated delivery time, please contact us at stores@pwwshopify.com with your order number, and we will assist you in tracking your order.
It is your responsibility to provide accurate and complete shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have provided an incorrect address, please contact us immediately at stores@pwwshopify.com. If your order has not yet been dispatched, we may be able to update the shipping information. However, if the order has already been shipped, we cannot guarantee that the address can be changed.
In the event that your order is lost or damaged during transit, please contact us at stores@pwwshopify.com. We will work with the carrier to resolve the issue and may offer a replacement or refund at our discretion.
We currently only ship to addresses within Australia. We do not ship to international addresses at this time.
If you have any questions or concerns regarding our shipping policy, please contact us at:
Email: stores@pwwshopify.com
Postal Address: 199 Roennfeldt Road, Greenock, South Australia 5360, Australia
By placing an order on our website, you acknowledge that you have read and understood this shipping policy and agree to its terms. If you do not agree with this shipping policy, please refrain from making a purchase.
Prestige World Wine Pty Ltd
ABN: 44134 367 687
ACN: 134 367 687
Last updated: 12 June 2024
Eagle Vale, in Western Australia’s Margaret River wine region, enjoys a temperate maritime climate and protection from Marri and Karri trees, ensuring frost-free springs and mild, long summers. This ideal environment allows our grapes to develop exceptional complexity through a lengthy ripening period. With a foundation in family values, we take pride in hand-picking and whole-bunch pressing our estate-grown fruit. From vineyard to bottle, Eagle Vale is dedicated to producing wines that capture the unique terroir of the Margaret River region.
WARNING: Under the Liquor Control Reform Act 1998 it is an offence · To supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000)· For a person under the age of 18 years to purchase or receive liquor. (Penalty exceeds $700) Liquor Licence No. 57620445. ABN: 44134 367 687. ACN: 134 367 687.